Your Privacy Promise

At Pinnacle Woodcraft, LLC, we take your privacy seriously. This guide explains, in plain language, what’s in our Privacy Policy and how we protect your information when you visit our website or place an order with us.

For full legal details, please refer to the complete Privacy Policy on this page.

When you use our website or buy from us, we collect:

• Basic contact details, like your name, email address, and mailing address.
• Order information, like what you purchased and when.
• Technical information about how you access our site, such as your IP address, browser type, device type, and how you move through our pages.

Some of this technical information is collected automatically using cookies and similar technologies to help us keep the site secure, prevent fraud, and understand how visitors use our website.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

We use your information to:

• Process and deliver your orders.
• Communicate with you about your orders, questions, or support needs.
• Keep our website secure and running properly.
• Improve our services and understand how people use our site.

We may also use technical data and cookies to detect and prevent fraud, fix errors, and improve site performance.

Like most websites, we use cookies to:

• Remember certain preferences and keep you logged in.
• Help our site function correctly and securely.
• Measure how our website is used so we can improve it.

Most web browsers allow you to block or delete cookies. If you disable cookies, some features of our website may not work correctly, and you may have to re-enter information (like login details) each time you visit.

We may share your information only in limited situations, such as:

• With trusted service providers who help us run our business (for example, payment processors, hosting providers, or other technical services).
• With related companies (“Corporate Affiliates”), who must handle your information under the same Privacy Policy.
• If required as part of a sale, merger, reorganization, or similar change in our business structure, as long as the new owner follows this Privacy Policy.
• When required by law or to protect our rights and those of our customers.

We are not responsible for the privacy practices of third-party websites that we link to. When you leave our site, their own privacy policies apply.

We are committed to storing your payment details and other confidential information in the most secure way possible. We also take technical and organizational steps to protect your data, including security measures on our website and limiting who can access personal information.

No system is perfectly secure, but we work to keep your data as safe as reasonably possible.

You can contact us to:

• Ask questions about how your information is used.
• Request updates or corrections to your information.
• Change your preferences about how we contact you.

You can reach us at:
Email: michaelh@pinnaclewoodcraft.net

By using our website, registering an account, or making a purchase, you consent to this Privacy Policy and its terms. We may update this policy from time to time, and when we do, we will post the changes and let you review them before they take effect.